
Sustaining Your Child and Family
Services Organization in Lean Times
A Web Cast
Frequently Asked Questions
How can I watch this web cast?
To view this training,
besides a common Internet browser such as Netscape or Internet
Explorer, you will need the most current basic RealPlayer
(available free at http://www.real.com).
Clicking on the links below will launch the RealPlayer
application to allow you to view and listen to the presentations.
Your computer will also need a soundcard and speakers to
be able to listen to the web cast.
The minimum Internet connection required is a 56k modem. Broadband
connections, such as DSL or cable modems, provide optimal viewing.
How can I download RealPlayer?
Visit http://www.real.com and
download the most current free RealPlayer software and install
the program on you computer. For more specific instructions,
Real.com provides information on
installing RealPlayer for the first
time at http://service.real.com/realplayer/support.html?section=installRP
Can I get technical assistance if I have questions about RealPlayer
or the web cast?
The Resource Center can provided a limited amount of technical
support. If you have a question about viewing the web cast, please
send it to John Krall at jkrall@berkeley.edu.
Also, Real.com has an extensive database of answers to questions
about downloading, installing and using their software at http://service.real.com/main.html
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